Refund Policy

This Refund Policy applies to all payments made through the Columbus International School CRM Portal.

Fee Payments

• All school fees once paid are generally non-refundable
• Refunds, if applicable, are subject to school management approval

Duplicate or Failed Transactions

• Any duplicate payment made due to technical issues will be reviewed
• Approved refunds will be processed to the original payment method

Processing Time

Approved refunds may take 5–10 working days depending on the payment gateway and bank.

Contact

For refund-related queries, please contact the school administration.